Privacy Policy

A use of these internet pages is basically possible without any indication of personal data.

NAME AND ADDRESS OF THE RESPONSIBLE

Responsible within the meaning of the General Data Protection Regulation, other applicable data protection laws in the Member States of the European Union and other data protection provisions is:

Textilreinigung Coton
Inh. Onur Andac
Königstraße 23
14109 Berlin

Tel.: 030 8051439
E-Mail: info@textilreinigung-coton.de
Web: https://textilreinigung-coton.de

DATA COLLECTION WHEN VISITING OUR WEBSITE

When using our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called “server log files”). When you call up our website, we collect the following data, which are technically necessary for us to display the website:

  • Our visited website
  • Date and time of access
  • Amount of data sent in bytes
  • Source/reference from which you reached the site
  • Used Browser
  • Operating system in use
  • IP address used (if necessary: in anonymised form)

Processing is carried out in accordance with Art. 6 Para. 1 letter f DSGVO on the basis of our justified interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.

DATA PROCESSING FOR CONTRACT PROCESSING

In accordance with Art. 6 Para. 1 lit. b DSGVO, personal data will continue to be collected and processed if you provide us with this information for the purpose of executing a contract or opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above mentioned address of the responsible person. We store and use the data you provide us with to process the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by us.

PURPOSES OF DATA PROCESSING BY THE RESPONSIBLE BODY AND THIRD PARTIES

We process your personal data only for the purposes stated in this privacy policy. A transfer of your personal data to third parties for purposes other than those mentioned does not take place. We only share your personal information with third parties if:

  • you have given your express consent,
  • the processing is required to execute a contract with you,
  • the processing is necessary to fulfill a legal obligation,
  • processing is necessary to safeguard legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your information.

COOKIES

To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal device and enable us to recognise your browser the next time you visit us (so-called persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data and IP address values. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings of your web browser.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). Insofar as personal data are also processed by individual cookies used by us, processing is carried out in accordance with Art. 6 Para. 1 letter b DSGVO either for the execution of the contract, in accordance with Art. 6 Para. 1 letter a DSGVO in the case of a granted consent or in accordance with Art. 6 Para. 1 letter f DSGVO to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:

Please note that if cookies are not accepted, the functionality of our website may be limited.

GOOGLE MAPS

For the sake of user comfort to locate our business, we offer an interactive Google map.

For information on the purpose and scope of data collection and the further processing and use of data by Google, as well as your rights and options for protecting your privacy, please refer to Google’s Privacy Policy (https://policies.google.com/privacy?hl=en).

By using our website, you agree to the processing of the data collected about you by Google Maps route planner.

We have no influence on the further processing and use of the data by Google and therefore can not accept any responsibility for this.

If you do not want Google to collect, process or use information about you through our website, you can disable JavaScript in your browser settings. However, you will not be able to use the map display in this case.

CONTACT FORM

If you have questions of any kind contact us by e-mail or contact form, give us your voluntary consent to contact us. This requires the specification of a valid e-mail address. This serves to assign the request and the subsequent answering of the same. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completing the request we will automatically delete personal data.

DATA PROCESSING FOR ORDER PROCESSING

In order to process your order, we work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

The personal data collected by us will be passed on to the transport company commissioned with the delivery within the framework of contract processing, insofar as this is necessary for the delivery of the goods. Your payment data will be passed on to the assigned credit institute within the scope of the payment processing, as far as this is necessary for the payment processing. If payment service providers are used, we will inform you explicitly about this below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b DSGVO.

PAYMENT OPTION VIA PAYPAL

PayPal is an online payment service provider. The operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

Payments can be processed via so-called PayPal accounts, which are virtual private or business accounts. PayPal also offers the option of processing payments via credit cards or direct debit if a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there is no classic account number. PayPal allows you to initiate online payments to third parties or to receive payments. PayPal also acts as a trustee and offers buyer protection services.

If you select PayPal as the payment option during the ordering process in our online shop, the data of the person concerned will be automatically transmitted to PayPal. By selecting this payment option, the person concerned consents to the transfer of personal data required for payment processing.

The personal data transmitted to PayPal are usually first name, last name, address, email address, IP address or other data that are necessary for payment processing. Personal data related to the respective order is also required to process the purchase contract.

The purpose of transmitting the data is to process payments and prevent fraud. The personal data exchanged between PayPal and us may be transmitted by PayPal to credit reporting agencies. The purpose of this transmission is to check your identity and creditworthiness. Please refer to PayPal’s privacy policy to find out how PayPal processes the data. Since PayPal is subject to banking supervision no job processing contract is necessary.

PayPal’s current data protection regulations can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full. The legal basis for processing personal data during the purchase process results from Art. 6 Para. 1 S. 1 lit. b).

If you pay by direct debit or credit card, the data you provide will be processed by the respective bank. We have no knowledge of the exact processing and can only view this data to a limited extent. If you have any questions about data protection, please contact your respective bank.

PAYMENT OPTIONS VIA STRIPE (CREDIT CARD / IMMEDIATE TRANSFER)

Stripe is an online payment service provider. Stripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA.

If you select Stripe (credit card or SEPA direct debit) as the payment option during the ordering process in our online shop, data of the person concerned will be automatically transmitted to Stripe. By selecting this payment option, the person concerned consents to the transfer of personal data required for payment processing.

The personal payment-related data required for payment processing (IBAN, BIC, account number, bank code, credit card number, expiry date, CVC code) are entered by you as the customer when choosing the payment method credit card or SEPA direct debit via Stripe directly into a selection field from Stripe Inc. . entered on the “Checkout” page. We ourselves do not forward any personal payment-related data and we also cannot access this data.

The payment service provider Stripe Inc. is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with the European level of data protection. In addition, we have concluded an order processing contract in accordance with Art. 28 GDPR with Stripe.

The transmission of personal data (first name, surname, address) is intended for payment processing and fraud prevention. The personal data exchanged between Stripe and us may be transmitted to credit agencies by Stripe. The purpose of this transmission is to check your identity and creditworthiness. For information on how Stripe processes the data, please refer to Stripe’s data protection provisions.

Further information is available at https://stripe.com/privacy-shield-policy

Please also note https://stripe.com/de/privacy#translation

The legal basis for processing personal data during the purchase process results from Art. 6 Para. 1 S. 1 lit. b).

If you pay by direct debit or credit card, the data you provide will be processed by the respective bank. We have no knowledge of the exact processing and can only view this data to a limited extent. If you have any questions about data protection, please contact your respective bank.

RIGHTS OF THE DATA SUBJECT

The applicable data protection law grants you comprehensive data protection rights (rights of information and intervention) vis-à-vis the person responsible for processing your personal data, about which we inform you below:

  • Right of access in accordance with Art. 15 DSGVO: you have in particular the right to be informed about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right of rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it has not been collected from you by us, the existence of automated decision making including profiling and, where applicable, meaningful information on the logic involved and the scope and intended effects of such processing on you, as well as your right to be informed of the guarantees that apply pursuant to Art. 46 DPA when your data is transferred to third countries;
  • Right of deletion according to Art. 17 DSGVO: You have the right to request the deletion of your personal data if the conditions of Art. 17 para. 1 DSGVO are met. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
  • Right to restrict processing according to Art. 18 DSGVO: You have the right to demand the restriction of the processing of your personal data as long as the correctness of your data, which you dispute, is checked; if you refuse to have your data deleted due to unlawful data processing and instead demand the restriction of the processing of your data; if you require your data for the assertion, exercise or defence of legal claims, after we no longer require these data after the purpose has been achieved; or if you have lodged an objection for reasons relating to your particular situation, as long as it has not yet been established whether our justified reasons outweigh the objection;
  • Right to be informed according to Art. 19 DSGVO: If you have asserted the right to rectification, erasure or limitation of processing vis-à-vis the controller, the latter is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or limitation of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
  • Right to data transfer in accordance with Art. 20 DSGVO: You have the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another person responsible, insofar as this is technically feasible;
  • Right to revoke consents granted in accordance with Art. 7 Para. 3 DSGVO: You have the right to revoke at any time, with effect for the future, any consent to the processing of data once granted. In the event of revocation, we will delete the data concerned immediately, unless further processing cannot be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation;
  • Right of appeal under Art. 77 DSGVO: If you believe that the processing of personal data relating to you is in breach of the DPA, you have the right — without prejudice to any other administrative or judicial remedy — to lodge a complaint with a supervisory authority, in particular in the Member State in which you are resident, your place of work or the place where the alleged breach occurred.

RIGHT OF OBJECTION

If we process your personal data on the basis of our predominant legitimate interest in the context of a balancing of interests, you have the right to object to this processing at any time for reasons arising from your special situation, with effect for the future.

If you exercise your right to object, we will terminate the processing of the data concerned. However, we reserve the right to further processing if we can prove that there are compelling reasons for processing worthy of protection which outweigh your interests, fundamental rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If your personal data are processed by us for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing. You can exercise the right to object as described above.

If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.

DURATION OF STORAGE OF PERSONAL DATA

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and — if relevant — additionally by the respective legal retention period (e.g. retention periods under commercial and tax law).

When personal data are processed on the basis of express consent pursuant to Art. 6 para. 1 letter a DSGVO, these data are stored until the person concerned revokes his or her consent.

If there are legal retention periods for data which are processed within the framework of legal or similar obligations based on Art. 6 Para. 1 letter b DSGVO, these data are routinely deleted after the retention periods have expired, provided that they are no longer required for the fulfilment or initiation of a contract and/or we have no justified interest in their further storage.

When personal data are processed on the basis of Art. 6 Para. 1 letter f DSGVO, these data are stored until the person concerned exercises his or her right to object in accordance with Art. 21 Para. 1 DSGVO, unless we can prove compelling reasons for processing worthy of protection which outweigh the interests, rights and freedoms of the person concerned, or the processing serves to assert, exercise or defend legal claims.

When personal data are processed for the purpose of direct advertising on the basis of Art. 6 Para. 1 letter f DSGVO, these data are stored until the data subject exercises his or her right of objection under Art. 21 Para. 2 DSGVO.

Moreover, unless otherwise stated in the other information in this statement on specific processing situations, stored personal data will be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.

CHANGE OUR PRIVACY POLICY

We reserve the right to amend this privacy policy to always comply with the current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. Your new visit will be subject to the new privacy policy.

We can directly use technical cookies, but you have the right to choose whether or not to enable statistical and profiling cookies. Cookie Policy