Cancellation Policy

You have the right to cancel this contract within fourteen days without stating a reason.

The withdrawal period is fourteen days from the day of the order / contract conclusion.

To exercise your right of withdrawal, you must inform us:

Textilreinigung Coton
Owner Onur Andac
Königstrasse 23
14109 Berlin

Phone: +49 (0) 30 8051439

by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, excluding the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

If you have requested that the services should begin during the cancellation period, you have to pay us a reasonable amount, which corresponds to the proportion of the services already provided up to the point in time at which you informed us of the exercise of the right of cancellation with regard to this contract Compared to the total scope of the services provided for in the contract.

Notice of withdrawal

1) Should you declare a revocation, although we have already received your goods and have not yet started processing, we reserve the right to reimburse you for the cleaning costs only.

2) In the event that we have already started the processing process, we reserve the right that you have to pay us an amount equal to the services already provided.

Withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)

– At

Textilreinigung Coton
Owner Onur Andac
Königstrasse 23
14109 Berlin

– I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

– Ordered on (*) / received on (*)

– Name of the consumer (s)

– Address of the consumer (s)

– Signature of the consumer (s) (only when notified on paper)

– Date

(*) Cross out the inapplicable.

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